Refund & Cancellation Policy

Last Updated: October 2025

Overview

We understand that plans change. This policy outlines our refund and cancellation terms for Magima Kids Media Arts programs. Each semester program costs $250 for 9 weeks of sessions.

1. Student Withdrawal by Parent/Guardian

✅30+ Days Before Start

Withdrawals made 30 or more days before the program start date will receive a full refund.

🎫Less Than 30 Days Before Start

Withdrawals made less than 30 days before the program start date will receive full credit toward any future class. Credits are valid for 12 months.

⚠️After Program Begins

Withdrawals made after the semester begins may receive partial credit for future classes at the discretion of program administration.

❌Behavior-Related Dismissals

Dismissals due to repeated or serious misbehavior are non-refundable.

2. Medical & Extenuating Circumstances

Refund requests may be considered in cases of extended medical leave (with a doctor's note) or other significant extenuating circumstances, at the discretion of program administration. Please contact us at hello@magima.kids to discuss your situation.

3. Program Cancellation by Magima Kids

If we must cancel a program due to unforeseen events (such as severe weather or facility issues):

  • • We will make reasonable efforts to schedule a make-up session
  • • However, we cannot guarantee a make-up session will be possible
  • • You will receive a full refund OR enrollment in an alternative class

4. Class Switches

Please feel free to ask! We'll do our best to accommodate class switches when possible (different time or class type), but we can't make any guarantees as it depends on availability. Contact us within 7 days of enrollment to request a switch.

5. Missed Classes

We understand life happens! While we can't offer refunds for individual missed classes, we do our best to help students catch up. We are unable to offer make-up classes at this time.

6. How to Request a Refund or Withdrawal

To request a withdrawal and refund:

  1. Email us at hello@magima.kids
  2. Include: Student name, class name, and reason for withdrawal
  3. We will respond within 24-48 business hours
  4. Refunds are processed within 5-10 business days to the original payment method

Questions About Refunds?

If you have questions about our refund policy, please contact us:

Email: hello@magima.kids

We typically respond within 24-48 business hours.